SEATTLE, August 23, 2016: When Montgomery, Ala.-based Dixie Electric, Plumbing & Air learned its existing construction and business management software was no longer going to be supported, the company saw an opportunity to streamline and enhance its operations. After reviewing software packages on the market, the company chose Dexter + Chaney’s Spectrum® Construction Software. Dexter + Chaney, the leader in cloud-based construction ERP software, provided a feature-rich platform that everyone in the company was excited about using, said Dixie Electric, Plumbing & Air Vice President Rodney King.
“For me, Spectrum just seemed like it was very intuitive—especially with the way you could drill down into the different features through the Spectrum Dashboard and the Info Bar. The dashboard also really appealed to our owners as a way to see data any way they wanted to,” King said. “We liked that it pulled together information from all of our business groups into on one system. Spectrum wasn’t just a contracting solution or a service solution but really combined both. The web-based aspect, was huge, especially now that we have our new branch in Opelika, Ala. where the manager needs access to our software. It was important that he could just go to a browser, access the system securely and get working right away.”
King said other feedback included high regard for Spectrum’s Employee Kiosk functionality where employees could manage their time, review and download pay stubs and more, while Spectrum’s Document Imaging drew rave reviews for its document management. Service managers were looking forward to Spectrum’s service management capabilities that will allow service techs to move to tablet devices in the field, and dispatchers and care team members liked Spectrum’s Dispatch Board. Meanwhile the company’s construction unit was excited about Spectrum’s project management capabilities, King said.
“Having the full breadth of this functionality and features available to us and integrated completely with each other was big,” Kind said, noting that its previous software, American Contractor, wasn’t as connected. “We were doing a lot of work in Excel and trying to bring that data over into our existing software. We wanted more functionality with our software than what we were getting. Not having to work in multiple systems anymore and no more redundancy with data entry—these are major plusses for us.”
The need for a unified software package that increases efficiencies and streamlines operations is important to help manage the company’s growth, King said. The company has built a reputation over its 100-plus-year history of being a reliable, trusted electrical, plumbing and HVAC contractor—so much so that its business has expanded beyond its Montgomery roots to include a 60-mile radius around Opelika, Ala. and Auburn University. The company has accrued thousands of customers over the years, with a vast majority coming back for repeat business.
“We’ve had some good customers on the general contracting side—we built their buildings many years ago and they reached back out to us later for help with things like lighting retrofits or regular maintenance requests,” King said “That launched our commercial side. Then we had some of those building owners ask if we could do work on their homes, so that led to the residential side of the business as well. The ball has just been rolling ever since.”
“We’re proud to have Dixie Electric, Plumbing & Air as one of our newest clients,” said Dexter + Chaney President and CEO Norbert Orth. “This is a company that has spent more than 100 years taking care of and building strong relationships with its customers—making their lives a little easier. With Spectrum, I’m confident we can return the favor and take some of the pressure off of managing a successful, growing company.”
About Dixie Electric, Plumbing & Air
Dixie Electric, Plumbing & Air is Central Alabama’s trusted electrical, plumbing and air contractor. Since 1908, the family-owned business has earned a reputation for quality work and unmatched customer focus. Even with more than a hundred years under its belt, the company today is sometimes confused with the power company of a similar name, Dixie Electric Cooperative. But to its base of over 10,000 customers, there is no confusion. When they need electrical, plumbing, heating or air service, repairs or installation, they know to call Dixie, and it’s done. For more information, visit: www.calldixie.com.
About Dexter + Chaney:
Dexter + Chaney is the leader in cloud-based construction ERP software and developer of Spectrum® Construction Software. The company has been providing complete construction management software for more than 35 years. From the office to the field, from accounting to project management, Dexter + Chaney software is used by more than 1,100 companies. Their clients come from all segments of the industry—heavy/highway and utility, general contractors, electrical, mechanical, and specialty subcontractors—and are companies of all sizes, from locally owned subcontractors to some of the world’s largest construction firms. Dexter + Chaney’s web-based software applications allow customers to get work done anywhere using any device with a web browser and without the need to download any software. For more information, visit: www.dexterchaney.com.