SEATTLE, July 19, 2016: Dexter + Chaney, the leader in cloud-based construction ERP software and developer of Spectrum® Construction Software, is pleased to announce a technology partnership with Houston, Texas-based TopBuilder Solutions to integrate its leading-edge customer relationship management (CRM) solution with Spectrum.
TopBuilder’s functionality was designed to meet the needs of the construction industry. It will complement Spectrum by providing the ability to create, track and close opportunities with existing clients as well as develop new leads from prospects with its cloud-based CRM solution.
Through its seamless and bi-directional integration with Spectrum, contractors are able to have a 360-degree view of their clients from bid history to real-time views of their accounts and financials represented in Spectrum. Contractors develop the opportunities in TopBuilder and, when signed, are able to trigger new jobs in Spectrum. Conversely, new workflows can be started once those jobs are completed in Spectrum. “This type of integration is essential for maximizing every opportunity,” said Erik Cofield, Industry Strategist, and Executive Vice President of TopBuilder Solutions.
“Being able to offer a truly integrated single system, from dirt to warranty, and to include the processes of managing suspects to prospects to customers to referrals, with accounting and full business management, is critical for contractors and clearly provides them the ability to out-position their competition,” Cofield, said. “For a builder to have one system of record, no finger pointing, and a team all moving in the same direction at the same time is critical to profitability.”
The exclusive, bi-directional integration saves time and reduces errors from duplicate entries. In addition, the ability to transfer customer information from Spectrum back into TopBuilder Solutions allows for the automated delivery of satisfaction surveys, referral campaigns, warranty follow-ups, and more for a complete sales delivery and customer retention cycle.
“TopBuilder’s construction industry focus along with its cloud-based platform and ability to seamlessly integrate with Spectrum were key drivers in striking this partnership,” said Scott Rosenbloom, Vice President of Strategy at Dexter + Chaney. “Having an easy way for our clients to process leads and opportunities through to signed orders gives our mutual clients the fidelity, visibility and control required in today’s competitive environment.”
About TopBuilder Solutions:
David Knowles, former Senior Manager for CRM Projects with Hewlett Packard, founded TopBuilder Solutions in 2008 with a mission to create highly effective, straightforward business management systems and marketing solutions for the construction industry. TopBuilder Solutions delivers a clever and intuitively designed CRM system with strong customer service and a very low investment to help companies and their sales and marketing teams, easily and quickly out position their competition. The key to their success is software design that is easy to use with little time investment for training. The processes are built in, so builders focus on results, not on software. For more information, visit www.topbuildersolutions.com or call 855-806-6648.
About Dexter + Chaney:
Dexter + Chaney is the leader in cloud-based construction ERP software and developer of Spectrum® Construction Software. The company has been providing complete construction management software for more than 35 years. From the office to the field, from accounting to project management, Dexter + Chaney software is used by more than 1,100 companies. Their clients come from all segments of the industry—heavy/highway and utility, general contractors, electrical, mechanical, and specialty subcontractors—and are companies of all sizes, from locally owned subcontractors to some of the world’s largest construction firms. Dexter + Chaney’s web-based software applications allow customers to get work done anywhere using any device with a web browser and without the need to download any software. For more information about Dexter + Chaney’s products and services, contact Wayne Newitts, Marketing Director, Dexter + Chaney, 9700 Lake City Way NE, Seattle, WA, 98115-2347; phone: 800-875-1400; e-mail: firstname.lastname@example.org; web: www.dexterchaney.com.