Mike Sanson, the IT and HR manager at Midwest Concrete Materials, was a driving force behind his company’s switch to Spectrum. When he joined the Manhattan, Kan.-based company, it was running its operations through another solution where the level security and audit trails were virtually nonexistent. On almost a daily basis, the company was having to go in and make billing adjustments, correct mistakes or re-enter information that wasn’t entered correctly the first time though manual processes.
That search led to Spectrum, which integrated with its ticketing systems and other solutions to create a streamlined flow of data into and out of its accounting and billing departments. “Now when we go through and batch all of our concrete, we simply edit all of the tickets and make sure they are correct, any additional charges are added to it and then it is a simple download into Spectrum and we’re ready to bill the customer,” Sanson said.
More recently, Midwest Concrete Materials added automated scales at all of its sand plants. “So when one of our guys or a customer comes in, they swipe a card, the order is in there, it kicks out a ticket and it is good to go. Now, not just with our concrete, but with our aggregate materials, we are downloading the majority of our tickets there,” Sanson said
Sanson said what his company is doing today with Spectrum and a two-person accounts receivable team would have required as many as eight data entry people before, adding that the time and labor saved with Spectrum has been instrumental to helping the company realize tremendous growth.
“There are days where we are, in ready mix alone, having to pro-cess 200 to 250 tickets. Again, you can only batch so much per ticket. The same way with a dump truck. If you can only haul 14 tons and you have 30 trucks running, they’re going to make sever-al deliveries in a day, that’s a lot of tickets. So there is high volume on out ticketing and billing,” Sanson said. “Without Spectrum, and the powerful functionality it brings to the table, effectively manag-ing these operations would be next to impossible.”
Additionally, Midwest Concrete Materials recently added Spec-trum’s Document Imaging, which has helped to further streamline processes.
“With the amount of paper we were accumulating and sorting though, it started to get out of hand and we needed to go elec-tronic,” Sanson said. “So we went with Spectrum’s Document Im-aging and now it’s so streamlined that today if a customer calls in and has a question about an order, we can immediately go in and pull up the invoice and the tickets associated with it and not be sorting through boxes and boxes of tickets trying to find the right one so we can make a copy of it for them.”
The above Spectrum implementation case study is available for download by clicking here.