Over the past few months, I have had some frustrating experiences surrounding goods and services, or rather, the lack of goods and satisfactory service. Here are a few examples:
When working on a home improvement project, I visited one of the big box home improvement chain stores with a list of items I needed—only to find out that the store was out of stock on half of the goods on my list. I had to drive to another branch, where it too lacked what I needed. Even a visit to a competing chain netted zero results. So my home improvement project remains on the sidelines.Read more ...
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